Privacy Policy www.flecto.io

Flecto's services involve the collection of personal data from our users, collected and processed through our website www.flecto.io.

Flecto is the brand name of Rnters, S.A. Therefore, whenever the terms ‘Rnters’, ‘Flecto’, ‘We’ or ‘Our(s)’ are used throughout the document, they refer to Rnters, S.A.

We process your data in accordance with the General Data Protection Regulation (GDPR) in a fully transparent manner. In this Privacy Policy, we explain how we handle our users' personal data.

Whenever you provide us with your personal data, we are committed to using it in accordance with this Privacy Policy.

What is personal data?

Personal data refers to any information relating to an identified or identifiable natural person, such as a name, identification number, location data, electronic identifiers, or one or more specific elements related to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

Who is responsible for processing your personal data?

The website www.flecto.io is owned and managed by Rnters, S.A., with tax number 513755276, registered office at Rua Dr. Adolfo Leitão, nº 2, São Pedro de Moel, 2430-511 Marinha Grande. Rnters, S.A. is the legally responsible entity for the data processing of users of Flecto services.

If you have any questions regarding the processing of personal data, please contact us at info@flecto.io.

What personal data do we collect?

To create your user profile on Flecto and view other users' profiles, we need to ask for some data. These data are necessary to provide our services and are used solely for this purpose. Failure to provide certain personal data may prevent the provision of the service.

We do not use your data for other purposes or share it with third parties without your express consent.

We collect only the personal data essential to provide the requested service. The personal data we collect include:

• Identification data: first name, last name, date of birth, tax ID, ID card, passport, driver's license, email address, phone number, and social media profiles (Facebook, Google), and address;
• Profile image: photograph, if desired;
• Payment data: account numbers, card numbers, and other data required for payment;
• Navigation data: information related to the use of our website or mobile apps;
• Interaction data: records of communications by email, chat, or phone with our customer service department, as well as any suggestions made to us;
• Data related to cookies and similar technologies. For information about cookies, please see our cookie policy.

How does Flecto process your data?

Flecto processes your data only to the extent strictly necessary to provide its services or when you give us your consent. We adopt appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of the data.

Flecto does not share your data with third parties, but some of our service providers may access them as part of the services they provide to Flecto, such as:

• Authentication and authorization services;
• Communications;
• Analytical providers;
• Payment service partners;
• Email marketing and SMS service providers;
• Billing service providers.

Our service providers may be located within or outside the European Economic Area, and they are always required to respect the security of your personal data and process them in accordance with applicable law.

How long do we keep your data?

Flecto will retain your data for 5 years from the last time you used your account. After that period, your data will be deleted, unless applicable law requires its retention.

Facebook permissions requested

Our site may request some Facebook permissions to perform actions with the user's account and retrieve information, including personal data. The requested permissions are: name, email, and profile picture.

What rights do I have as a data subject?

As the owner of personal data, you have the following rights:

• Access your personal data;
• Correct any inaccurate or outdated information;
• Object to the processing of your personal data;
• Request the restriction of your data processing;
• Request the portability of the data provided to us;
• Request the deletion of your data;
• Withdraw your consent when the processing is based on it.

You can exercise these rights by sending an email to info@flecto.io